A The product warranty period is generally two years. If a malfunction occurs during the warranty period, you can handle it according to the following process:
When the product malfunctions, you need to contact our after-sales customer service team immediately. After-sales personnel will thoroughly understand the fault situation and provide you with a professional solution. If the malfunction is caused by quality issues, we will provide free repair or replacement services to fully ensure that the product returns to normal function and facilitate the smooth progress of medical work. And during the handling process, we will keep you informed of the progress in a timely manner, allowing you to always be aware of the resolution of the problem. In addition, our after-sales team can handle simple issues through remote guidance. If on-site maintenance is required, technicians will be arranged as soon as possible.
